智能对话分析 获取文件结果详情用于文件复核

请求参数

入参GetResultToReviewRequest说明

返回数据

关键信息Val详解

示例

请求示例

http(s)://qualitycheck.cn-hangzhou.aliyuncs.com/?Action=GetResultToReview
&JsonStr={"taskId":"任务id",“ fileId”:"文件id"}
&<公共请求参数>

正常返回示例

XML 格式

<code>200</code>
<data>
    <audio>true</audio>
    <audioURL>sca-ccc-test.oss-cn-beijing.aliyuncs.com/%E7%A1%85%E8%AF%AD-%E7%95%99%E5%AD%A6%E5%BD%95%E9%9F%B3.wav?a=b</audioURL>
    <dialogues>
        <begin>8060</begin>
        <emotionValue>7</emotionValue>
        <end>8660</end>
        <hourMinSec>00:08</hourMinSec>
        <role>客服</role>
        <speechRate>200</speechRate>
        <words>你好</words>
    </dialogues>
    <dialogues>
        <begin>8940</begin>
        <emotionValue>6</emotionValue>
        <end>9590</end>
        <hourMinSec>00:08</hourMinSec>
        <role>客户</role>
        <speechRate>92</speechRate>
        <words>喂</words>
    </dialogues>
    <dialogues>
        <begin>10230</begin>
        <emotionValue>6</emotionValue>
        <end>10830</end>
        <hourMinSec>00:10</hourMinSec>
        <role>客服</role>
        <speechRate>300</speechRate>
        <words>嗯你好</words>
    </dialogues>
    <dialogues>
        <begin>11150</begin>
        <emotionValue>6</emotionValue>
        <end>11890</end>
        <hourMinSec>00:11</hourMinSec>
        <role>客户</role>
        <speechRate>162</speechRate>
        <words>哪里</words>
    </dialogues>
    <dialogues>
        <begin>12910</begin>
        <emotionValue>6</emotionValue>
        <end>23560</end>
        <hourMinSec>00:12</hourMinSec>
        <role>客服</role>
        <speechRate>343</speechRate>
        <words>xxx</words>
    </dialogues>
    <dialogues>
        <begin>25010</begin>
        <emotionValue>6</emotionValue>
        <end>26510</end>
        <hourMinSec>00:25</hourMinSec>
        <role>客户</role>
        <speechRate>240</speechRate>
        <words>xxx</words>
    </dialogues>
    <fileMergeName>xxx.wav</fileMergeName>
    <handScoreInfoList>
        <scoreId>118</scoreId>
        <scoreInfos>
            <hit>1</hit>
            <scoreNum>1</scoreNum>
            <scoreSubId>119</scoreSubId>
            <scoreSubName>test</scoreSubName>
            <scoreType>3</scoreType>
        </scoreInfos>
        <scoreInfos>
            <hit>1</hit>
            <scoreNum>123</scoreNum>
            <scoreSubId>120</scoreSubId>
            <scoreSubName>123</scoreSubName>
            <scoreType>1</scoreType>
        </scoreInfos>
        <scoreName>test</scoreName>
    </handScoreInfoList>
    <handScoreInfoList>
        <scoreId>24</scoreId>
        <scoreInfos>
            <hit>1</hit>
            <scoreNum>5</scoreNum>
            <scoreSubId>25</scoreSubId>
            <scoreSubName>加分12</scoreSubName>
            <scoreType>1</scoreType>
        </scoreInfos>
        <scoreInfos>
            <hit>1</hit>
            <scoreNum>10</scoreNum>
            <scoreSubId>26</scoreSubId>
            <scoreSubName>加分2</scoreSubName>
            <scoreType>1</scoreType>
        </scoreInfos>
        <scoreName>加分测试1</scoreName>
    </handScoreInfoList>
    <handScoreInfoList>
        <scoreId>27</scoreId>
        <scoreInfos>
            <hit>1</hit>
            <scoreNum>5</scoreNum>
            <scoreSubId>28</scoreSubId>
            <scoreSubName>扣分1</scoreSubName>
            <scoreType>3</scoreType>
        </scoreInfos>
        <scoreInfos>
            <hit>1</hit>
            <scoreNum>10</scoreNum>
            <scoreSubId>29</scoreSubId>
            <scoreSubName>扣分2</scoreSubName>
            <scoreType>3</scoreType>
        </scoreInfos>
        <scoreName>扣分测试</scoreName>
    </handScoreInfoList>
    <hitRuleReviewInfoList>
        <autoReview>0</autoReview>
        <conditionHitInfoList>
            <cid>2000</cid>
            <keyWords>
                <from>0</from>
                <pid>0</pid>
                <tid>6fa76916-3ce6-45d8-ac64-01b7f31c7295</tid>
                <to>2</to>
                <val>你好</val>
            </keyWords>
            <phrase>
                <begin>8060</begin>
                <emotionValue>7</emotionValue>
                <end>8660</end>
                <identity>客服</identity>
                <pid>0</pid>
                <role>客服</role>
                <words>你好</words>
            </phrase>
        </conditionHitInfoList>
        <conditionHitInfoList>
            <cid>2000</cid>
            <keyWords>
                <from>1</from>
                <pid>2</pid>
                <tid>6fa76916-3ce6-45d8-ac64-01b7f31c7295</tid>
                <to>3</to>
                <val>你好</val>
            </keyWords>
            <phrase>
                <begin>10230</begin>
                <emotionValue>6</emotionValue>
                <end>10830</end>
                <identity>客服</identity>
                <pid>2</pid>
                <role>客服</role>
                <words>嗯你好</words>
            </phrase>
        </conditionHitInfoList>
        <reviewInfo>
            <hitId>013c68142fec4f0899fa6ee0e18bcd7d</hitId>
            <rid>451</rid>
        </reviewInfo>
        <rid>451</rid>
        <ruleName>开头说你好</ruleName>
        <scoreId>-1</scoreId>
        <scoreSubId>-1</scoreSubId>
    </hitRuleReviewInfoList>
    <isAudio>true</isAudio>
    <manualScoreMappingList>119</manualScoreMappingList>
    <totalScore>99</totalScore>
    <vid>6fa76916-3ce6-45d8-ac64-01b7f31c7295</vid>
</data>
<message>successful</message>
<requestId>82C91484-B2D5-4D2A-A21F-A6D73F4D55C6</requestId>
<success>true</success>

JSON 格式

{
  "code": "200",
  "data": {
    "audio": true,
    "audioURL": "sca-ccc-test.oss-cn-beijing.aliyuncs.com/%E7%A1%85%E8%AF%AD-%E7%95%99%E5%AD%A6%E5%BD%95%E9%9F%B3.wav?a=b",
    "dialogues": [
      {
        "begin": 8060,
        "emotionValue": 7,
        "end": 8660,
        "hourMinSec": "00:08",
        "role": "客服",
        "speechRate": 200,
        "words": "你好"
      },
      {
        "begin": 8940,
        "emotionValue": 6,
        "end": 9590,
        "hourMinSec": "00:08",
        "role": "客户",
        "speechRate": 92,
        "words": "喂"
      },
      {
        "begin": 10230,
        "emotionValue": 6,
        "end": 10830,
        "hourMinSec": "00:10",
        "role": "客服",
        "speechRate": 300,
        "words": "嗯你好"
      },
      {
        "begin": 11150,
        "emotionValue": 6,
        "end": 11890,
        "hourMinSec": "00:11",
        "role": "客户",
        "speechRate": 162,
        "words": "哪里"
      },
      {
        "begin": 12910,
        "emotionValue": 6,
        "end": 23560,
        "hourMinSec": "00:12",
        "role": "客服",
        "speechRate": 343,
        "words": "xxx"
      },
      {
        "begin": 25010,
        "emotionValue": 6,
        "end": 26510,
        "hourMinSec": "00:25",
        "role": "客户",
        "speechRate": 240,
        "words": "xxx"
      }
    ],
    "fileMergeName": "xxx.wav",
    "handScoreInfoList": [
      {
        "scoreId": 118,
        "scoreInfos": [
          {
            "hit": 1,
            "scoreNum": 1,
            "scoreSubId": 119,
            "scoreSubName": "test",
            "scoreType": 3
          },
          {
            "hit": 1,
            "scoreNum": 123,
            "scoreSubId": 120,
            "scoreSubName": "123",
            "scoreType": 1
          }
        ],
        "scoreName": "test"
      },
      {
        "scoreId": 24,
        "scoreInfos": [
          {
            "hit": 1,
            "scoreNum": 5,
            "scoreSubId": 25,
            "scoreSubName": "加分12",
            "scoreType": 1
          },
          {
            "hit": 1,
            "scoreNum": 10,
            "scoreSubId": 26,
            "scoreSubName": "加分2",
            "scoreType": 1
          }
        ],
        "scoreName": "加分测试1"
      },
      {
        "scoreId": 27,
        "scoreInfos": [
          {
            "hit": 1,
            "scoreNum": 5,
            "scoreSubId": 28,
            "scoreSubName": "扣分1",
            "scoreType": 3
          },
          {
            "hit": 1,
            "scoreNum": 10,
            "scoreSubId": 29,
            "scoreSubName": "扣分2",
            "scoreType": 3
          }
        ],
        "scoreName": "扣分测试"
      }
    ],
    "hitRuleReviewInfoList": [
      {
        "autoReview": 0,
        "conditionHitInfoList": [
          {
            "cid": [
              "2000"
            ],
            "keyWords": [
              {
                "from": 0,
                "pid": 0,
                "tid": "6fa76916-3ce6-45d8-ac64-01b7f31c7295",
                "to": 2,
                "val": "你好"
              }
            ],
            "phrase": {
              "begin": 8060,
              "emotionValue": 7,
              "end": 8660,
              "identity": "客服",
              "pid": 0,
              "role": "客服",
              "words": "你好"
            }
          },
          {
            "cid": [
              "2000"
            ],
            "keyWords": [
              {
                "from": 1,
                "pid": 2,
                "tid": "6fa76916-3ce6-45d8-ac64-01b7f31c7295",
                "to": 3,
                "val": "你好"
              }
            ],
            "phrase": {
              "begin": 10230,
              "emotionValue": 6,
              "end": 10830,
              "identity": "客服",
              "pid": 2,
              "role": "客服",
              "words": "嗯你好"
            }
          }
        ],
        "reviewInfo": {
          "hitId": "013c68142fec4f0899fa6ee0e18bcd7d",
          "rid": 451
        },
        "rid": 451,
        "ruleName": "开头说你好",
        "scoreId": -1,
        "scoreSubId": -1
      }
    ],
    "isAudio": true,
    "manualScoreMappingList": [
      "119"
    ],
    "totalScore": 99,
    "vid": "6fa76916-3ce6-45d8-ac64-01b7f31c7295"
  },
  "message": "successful",
  "requestId": "82C91484-B2D5-4D2A-A21F-A6D73F4D55C6",
  "success": true
}

错误码

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