电脑端登录公众号管理后台,【添加功能插件】开通客服功能,输入"人工客服"接入客服热线

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weixin-java-mp集成微信公众号自带客服功能代码

增加TextBuilder.java文件 内容如下：

public class TextBuilder extends AbstractBuilder {

  @Override
  public WxMpXmlOutMessage build(String content, WxMpXmlMessage wxMessage,
      WeixinService service)   {
    WxMpXmlOutTextMessage m = WxMpXmlOutMessage.TEXT().content(content)
        .fromUser(wxMessage.getToUser()).toUser(wxMessage.getFromUser())
        .build();
    return m;
  }
  public WxMpXmlOutMessage buildKf(String content, WxMpXmlMessage wxMessage,WeixinService service) {
    WxMpXmlOutTextMessage m = WxMpXmlOutMessage.TEXT().content(content)
            .fromUser(wxMessage.getToUser()).toUser(wxMessage.getFromUser())
            .build();
    m.setToUserName(wxMessage.getFromUser());
    m.setFromUserName(wxMessage.getToUser());
    m.setCreateTime(System.currentTimeMillis() / 1000l);
    m.setMsgType("transfer_customer_service");
    return m;
  }

}

增加MsgHandler.java

@Component
public class MsgHandler extends AbstractHandler {

    @Resource
    private WeixinService weixinService;


    @Override
    public WxMpXmlOutMessage handle(WxMpXmlMessage wxMessage, Map<String, Object> context, WxMpService wxMpService, WxSessionManager sessionManager) throws WxErrorException { WeixinService weixinService = (WeixinService) wxMpService;        if(wxMessage.getMsgType().contains("text")) { //收到的是文本消息            //回复转人工服务            if("人工客服".equals(wxMessage.getContent())){ return new TextBuilder().buildKf("感谢关注", wxMessage, weixinService);            } } } 

增加WeixinService.java文件，内容如下

@Service
public class WeixinService extends WxMpServiceImpl {
  private final Logger logger = LoggerFactory.getLogger(this.getClass());

  @Autowired
  protected LogHandler logHandler;

  @Autowired
  protected NullHandler nullHandler;

  @Autowired
  protected KfSessionHandler kfSessionHandler;

  @Autowired
  protected StoreCheckNotifyHandler storeCheckNotifyHandler;

  @Autowired
  private WxMpConfig wxConfig;

  @Autowired
  private LocationHandler locationHandler;

  @Autowired
  private MenuHandler menuHandler;

  @Autowired
  private MsgHandler msgHandler;

  @Autowired
  private UnsubscribeHandler unsubscribeHandler;

  @Autowired
  private SubscribeHandler subscribeHandler;
  @Autowired
  private ScanHandler scanHandler;

  private WxMpMessageRouter router;

  @PostConstruct
  public void init() {
    final WxMpInMemoryConfigStorage config = new WxMpInMemoryConfigStorage();
    config.setAppId(this.wxConfig.getAppid());// 设置微信公众号的appid
    config.setSecret(this.wxConfig.getAppsecret());// 设置微信公众号的app corpSecret
    config.setToken(this.wxConfig.getToken());// 设置微信公众号的token
 &n