961

1,296

2,316

2,611

3,338

Question 45:
What is the approximate ratio of Franchised Outlets to Managed Outlets

5:1

6:1

7:1

1:5

1:6

Question 46:
If the number of Franchised Outlets doubles next year but the number of Managed Outlets decreases by 75%, what will be the revised ratio of Managed to Franchised Outlets

1:9

1:12

1:16

1:24

1:48

Question 47:
Approximately, what percentage of all ‘Poor’ performers work in Region 2

26%

27%

28%

29%

30%

Question 48:
Which Region’s Customer Service staff has the highest percentage of ‘Poor’ performers

Region 1

Region 2

Region 3

Region 4

Region 5

Question 49:
If the number of staff rated ‘Good’ increases by a quarter in Region 2 but decreases by 20% in Region 5, approximately what percentage of total staff are then rated ‘Good’

30%

45%

54%

61%

67%